1. Introduction
ColdDMCalculator ("we," "us," or "our") provides cold DM outreach forecasting, campaign scoring, ROI estimation, risk/safety analysis, and optimization recommendations through web-based calculators and API access. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services. By using this website or API, you agree to the practices described below.
Disclaimer: ColdDMCalculator does not send DMs, scrape contact lists, bypass platform limits, automate spam, or guarantee replies.
2. Information We Collect
We may collect:
- Usage data — pages visited, time spent, browser type, device type, referring URLs via analytics tools
- Information you provide — email address if you contact us, account information if you subscribe
- API usage data — request metadata including timestamps, endpoint called, approximate request size
3. Information Users Provide
You may provide your email address when contacting support or creating an account. You do not need to upload real private contact lists to use the calculator or API. We recommend you avoid submitting sensitive personal data through the calculator or API.
4. API Usage Data
API request metadata may be logged for security, usage limits, debugging, abuse prevention, and service improvement. This includes timestamps, API key identifiers, and endpoint access patterns. We do not log the content of individual API request bodies beyond what is necessary for rate limiting and debugging.
5. Payment Information
Payment details are processed by Stripe. ColdDMCalculator does not store full credit card numbers. Stripe's privacy policy governs the handling of your payment information.
6. Cookies and Analytics
We may use cookies and similar tracking technologies for analytics purposes. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
7. How We Use Information
We use collected information to:
- Provide and maintain the calculator and API services
- Improve and optimize our tools
- Monitor usage for abuse prevention
- Communicate with you about your account or support requests
- Comply with legal obligations
8. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate (e.g., Stripe for payments)
- Law enforcement if required by law
- In connection with a business transfer
9. Data Retention
We retain account information for the duration of your subscription plus a reasonable period afterward. Analytics data is retained according to our analytics provider's policies. API logs may be retained for up to 90 days.
10. Data Security
We implement reasonable security measures to protect your information. However, no method of electronic storage is 100% secure. You are responsible for keeping your API keys and account credentials confidential.
11. International Users
Our services are hosted in Canada. If you access our services from outside that jurisdiction, your information may be transferred to and processed in our servers. By using the service, you consent to this transfer.
12. User Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data. To exercise these rights, email wade@colddmcalculator.com.
13. Children's Privacy
Our services are not directed at children under 13. We do not knowingly collect information from children.
14. Changes to This Policy
We may update this Privacy Policy. Changes will be posted with an updated effective date.
15. Contact
Email: wade@colddmcalculator.com
Need help with billing or API access?
Our support team is ready to help you get the most out of ColdDMCalculator.